ServiceTitan, the leading software provider for the trades, announced plans to acquire FieldRoutes, a leading SaaS provider for pest control and lawn care businesses. We’re thrilled to expand our footprint in pest & lawn as we pursue our mission of helping contractors achieve the level of success they deserve. In this video, you’ll hear from the CEOs of ServiceTitan and FieldRoutes, Ara Mahdessian and William Chaney, about our shared vision to better serve our customers in the trades.

When it comes to customer service, convenience is now king. Customers don’t always need to be ‘wowed’, but expect you to solve everyday issues quickly and effectively.

Hear how top brands are making things easier than ever for their customers, bridging gaps between channels, reacting at the speed they expect, and being preemptive rather than just responsive.

Speakers:
– Mark Obee, Head of Social and Community Care, Intuit
– Frankie Saucier, Head of Social Media Customer Care, Cox Communications
– Nabil Pike, Sr. Program Manager – Consumer Social and Community Support Experiences, Microsoft

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Customer retention strategies in insurance take a new customer and turn them into a lifelong one. Find out about customer retention strategies in insurance with help from a business consultant in this free video clip.

Expert: Isaac Rodriguez

Series Description: Managing a business can be a tricky endeavor, and that is without talking about the financial aspects of it all. Get tips on business and finance information with help from a business consultant in this free video series.

Quit looking at me I’m trying to make a video over here! I’m offshore so it’s extra lo-fi this time.